Status

There’s no automatic status page yet. This one is honest about that and tells you what to check instead.

Is the API up?

Ask it:

https://flora-api-production-9daa.up.railway.app/health-check

That route reads from the database before it answers, so a 200 back means rather more than that something is running. Anything else, or nothing at all, and it’s us.

Which part is broken?

Flora is four pieces, and they fail separately.

• This site is a set of static files, built ahead of time and served as they are. If you’re reading this, it’s fine.
• The API is where your cards, your schedule and your account live. The health check above is the test.
• The app talks to the API. If the health check passes but the app doesn’t load, try a hard refresh first; if you can’t sign in, the problem is usually Auth0 rather than us, and their own status page is at status.auth0.com.
• Reminders run as a separate scheduled job, sharing the API’s code but not its uptime - the API can be fine while this isn’t. See below if one hasn’t shown up.

Reminders haven’t arrived

Reminders are sent on a schedule rather than the moment they’re due, so one can be up to fifteen minutes late. If a whole day is missing, check that notifications are still turned on for Flora in iOS settings; if they are, tell us.

Telling us

Email hello@harrisonpim.com with what you were doing and roughly when. There’s no on-call rota - Flora is small - so nights and weekends are slower than you’d want.

Your cards are not at risk

An outage stops you reviewing; it doesn’t delete anything. Cards, schedules and review history live in the database rather than in the app, and a day you couldn’t review is a day the schedule waits for you.